The Arriva Family

Arriva’s roots are in Sunderland in the UK, where we still have our head office. Back in 1938 the Cowie family opened a second-hand motorcycle shop in Sunderland – the first venture by what has grown to be an international business trading across Europe. Today, Arriva is part of Deutsche Bahn, responsible for the group’s regional passenger transport growth outside of Germany.

Read the full History of Arriva here

Our Vision & Values

Our ambition is to become the Mobility partner of choice. We want our customers – passengers, Public Transport Authorities and partners – to choose Arriva every time because they trust us to deliver high quality, reliable, sustainable services at affordable prices.

It’s how we do it

It is not just what we do that counts, it’s how we do it. We invest in our people, support the communities we serve and are at the forefront of change in the transport industry.

We work as one team – together we are ‘Arriva’

We keep our customers happy every day

We look after our custom- ers, colleagues and the environment, and always put safety first

We are curious and inspired to think beyond today, for an even bigger and better Arriva tomorrow

Our Arriva Values

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Wider Markets

Working in a variety of different environments across the globe and have a wealth of experience in different transport markets. Together we are Arriva.

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Some of the services we provide:


  • Local, commercial services
  • Contracted services
  • Airport – landside/airside
  • School services
  • Tendered services


  • Contracted services
  • Private coach hire
  • Tour services
  • Inter-urban


  • Rural, commuter lines
  • Long distance mainlines
  • Station management
  • Under/Overground
  • Contracts
  • Maintenance

Trams / Metro

  • Joint ventures
  • Contracts
  • Station management
  • Under/Overground
  • Maintenance

Cars & Ambulances

  • Non-emergency patient transport
  • Special educational needs transport
  • Social care transport


  • Canal/harbour buses
  • Contracted services

The story of Arriva's growth

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We provide bus and train services in 14 European countries.

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Why Arriva?

We are a major employer in most of the European markets we operate in and our people come from a wide range of backgrounds and cultures. We value our employees and the important role they play in our success.

That is why we aim to provide them with:

Worthwhile long-term employment

Ongoing training and development opportunities

A safe, supportive and motivating work environment

The opportunity to provide a valuable service to their local community